Welcome to The Falls at Westover Hills

Jose Lopez

Stars: 5

This apartment has trashed us really great throughout the last 2 years living here. We would have stayed but we need something bigger but I would 100% live here again. The “only” downside is roaches but everything else is pretty darn good. I personally lived on the right side of the apartments and never seen any crime happen like some reviews say. Anthony the manager and Priscilla the front desk are remarkable and always here’s your problems out. I would recommend it to someone else. Thanks for providing us with a quality residence experience.

Jul 08, 2025

Sarai Andrade

Stars: 5

🌟🌟🌟🌟🌟 I can’t thank The Falls at Westover Hills enough — especially Alexis and Anthony. They’ve both gone above and beyond to help me through some tough times with their knowledge, patience, and genuine care. They always give me helpful suggestions and guide me in the right direction. If it weren’t for them, I honestly wouldn’t be where I am today. I truly appreciate all the support they’ve shown me — it means a lot. Great staff makes a great community, and they prove that every day! P

Jun 05, 2025

Sarai Andrade

Stars: 5

????? I can’t thank The Falls at Westover Hills enough — especially Alexis and Anthony. They’ve both gone above and beyond to help me through some tough times with their knowledge, patience, and genuine care. They always give me helpful suggestions and guide me in the right direction. If it weren’t for them, I honestly wouldn’t be where I am today. I truly appreciate all the support they’ve shown me — it means a lot. Great staff makes a great community, and they prove that every day!

Jun 05, 2025

Mariana Warden

Stars: 5

I love it. It's very peaceful and nice and clean

Jun 03, 2025

graciela Averett

Stars: 5

As i took my parents to visit the apartment your representative greed us with a hand shake and asked us how she can help us she was very patient and listened to our needs offered us water and snacks for my parents she assured us with app and showed us different lay outs of apartments and introduced us to promotion which made my dad very happy and made my mother happy with the washer and dryer in kitchen and a desk that she loves to have.all was so perfect for them thank u so much for a fantastic experices for my parents i will definitely let others know about your apartments and the great reception we had

May 31, 2025

fernando medina

Stars: 5

Hello just met with Alexis and she was great. Love how friendly and fun she was. And I can’t wait to move in. And I met the manger, Lauren. She said she just started but she was the best also. Very friendly and knowledgable. So glad I chose to stop and lease here.

May 30, 2025

Hermene Thompson

Stars: 5

Not only did they contact me with the Move- In special but the property was extremely responsive before and during my Move in- The property was as pictured and I love my new Luxury apartment it is worth every penny. If you are considering renting a lovely apartment apply!! The office staff Valerie and Taylor are actually at work to help their residents and they do it professionally and efficiently. Most questions answered before I could even ask! I love it here.

May 06, 2025

Taz Taz

Stars: 5

I came to this community earlier this week and was greeted by Taylor, she was nothing but smiles and professionalism the entire time. She was knowledgeable about the community, surrounding area, and layouts of the apartments. I'm not looking to move until early June, I plan to come back and look at this place again because Taylor went above and beyond to show me everything she could, I know she was extremely busy, but she made sure to put everything else aside to make sure her full attention was focused on me and what I was looking for. Thank you Taylor, God bless.

Jan 31, 2025

Turki Alshammari

Stars: 4

I like it , all the reception stuff is very helpful and respectful.

Jan 19, 2025

Annette Murray

Stars: 4

Dec 04, 2024

Abby Hdz

Stars: 5

Nov 24, 2024

Maryann Chavarria

Stars: 5

My son just moved into this complex. Fernando was the leasing agent and he was very helpful and professional he answered all of our questions and made it a great experience. The complex is very clean and welcoming. The huge pool is amazing! I highly recommend this community and Fernando as he was great!

Nov 11, 2024

Nathan Adame

Stars: 5

Nov 05, 2024

Titra “TJ” Jackson

Stars: 5

I love it here!! It has been a year and yessss I renewed my lease!! Fernando is an amazing Leasing Agent! I have a poolside apartment and I must say it is the best spot for me. I love the community, the safety, the service the maintenance crew provides, and the attentiveness to my Leasing Agent, Fernando never ceases to offer. If you want peace of mind, quietness, and top both h customer service; then contact the Falls at Westover Hills and ask for Fernando!! You will not be disappointed! Welcome home!!

Nov 01, 2024

riku kara

Stars: 4

The staff is very friendly.

Oct 18, 2024

JoAnn Herrera

Stars: 5

They was quick to get the stove fixed the same time as we was moving in. Always positive!

Oct 18, 2024

Crushed Chip

Stars: 5

Tyler Cunningham Was an awesome selection for an event today with not bunt cakes! Appreciate the free sample!

Oct 18, 2024

Joyce Arias

Stars: 5

My kids love the big beautiful pool, we go there every chance we can.

Oct 18, 2024

Aimee Kimbell

Stars: 5

I've been living at the falls for almost a year and it's been a great experience! The staff is always friendly and helpful, and they go the extra mile to create a sense of community. Today, they even surprised us with free cake from delicious nothing bunt cake! which was such a sweet treat—literally! The complex is affordable for the area. I highly recommend this place to anyone looking for a budget-friendly and well-maintained home!

Oct 18, 2024

Jennifer Gonzales

Stars: 5

The leasing agents (Haley and Fernando) are super friendly and very quick to assist with any issues I have had come up.

Oct 18, 2024

Jillian Garza

Stars: 5

Haley is awesome. Extremely helpful. They have resident events that gets everyone involves.

Oct 18, 2024

kristiana hernandez

Stars: 5

Lived here a year, Haley and Fernando have always been super helpful and amazing… I also love the little perks the apts offer —today is Bundt cakes ♥️♥️

Oct 18, 2024

Kaitlynn Holley

Stars: 5

Oct 03, 2024

Kam

Stars: 5

Lived there for 6 years. Had no problems. One of the management staff Anthony is a very professional and solid guy. Helped me a lot.

Oct 02, 2024

Ant Fox

Stars: 5

Sep 10, 2024

Mayela Valadez

Stars: 5

Jul 09, 2024

Cayla Edwards

Stars: 5

This review is for Fernando G. he is honestly the best leasing agent i have ever encountered he’s AMAZING . Communication has always been great as well as customer service . He has handle all my issues with grace and compassion really grateful thank you ! .

Jul 03, 2024

Payton Almanza

Stars: 5

Sadly had to move out to these apartments but they made sure it was a smooth and informative transition. My wife and I will be sure to recommend, the leasing staff was a solid 10. We will surely miss the swimming pool & the well lit community. Thank you Edgar, Anthony, Haley and Fernando for answering all my questions.

Jun 08, 2024

Rene Lopez

Stars: 5

May 21, 2024

Candice Robertson

Stars: 5

Great apartment staff. Friendly neighbors. Nice spacious apartments!

May 14, 2024

Renee Bode

Stars: 4

Mar 28, 2024

Elan Israel

Stars: 4

This place is great for the prices courteously addresses all concerns and requests in timely manner. Apartment is nice my opinion is that the painters needs more training and attention to details when preparing , for new tenants move in. But other then that. Everything else that is needed is here.

Mar 19, 2024

Dary valadez

Stars: 5

Dec 17, 2023

Moxie Bekeris

Stars: 4

Clean but maintenence isn't up to par with community needs.

Nov 05, 2023

Uriah Palmer

Stars: 4

I am writing this for a shout out to the maintenance team, Edgar and Dylan. My AC was not working and they came right away and fixed it. I like my apartment and have had a very good experience here so far.

Oct 25, 2023

Lawrence Lewis

Stars: 5

Edgar was great. Came last minute and got my AC working

Aug 25, 2023

Jon “Jdog” Cortina

Stars: 5

Great environment I would recommend this place .

Apr 02, 2023

Jamal DeMore

Stars: 5

Amazing property!! Ayo is super helpful and has the best customer service!😃👍🏾

Mar 10, 2023

Zain Pleasants

Stars: 5

Edgar service manager has been kind to me and front office as well Edgar property manager They are professional in what they do And definitely appreciate it

Feb 04, 2023

Herold Avila

Stars: 5

Just wanted to shared a couple of words About the personnel The team in the property are very helpful and very professional Unfortunately there has been some issues that they can’t control. Edgar service manager and his team are very professional and helpful and it’s very disrespectful that some of these reviews are not valid. These professionals have great costumer service and take care of the residents that live here

Jan 28, 2023

Tarah

Stars: 5

Everyone from the office staff to the Maintenance Crew here at The Falls are Awesome! Very professional and ontop of the Tasks at hand. Thank you ALL

Dec 12, 2022

Reshae Saldivar

Stars: 5

Great apartments! my leasing agent Abigail helped out so much throughout the process of getting the apartment and made it very fast and easy. As well as Justin with AT&T helped out so much in getting my place set up and working with WiFi. Amazing staff here that help with whatever you need.

Nov 14, 2022

Tim Erickson

Stars: 5

Nov 12, 2022

Isabel Flores

Stars: 5

Justin with AT&T handled my questions and connecting my Internet with quickness and speed. My leasing agent, Abigail was phenomenal and speedy with my moving process and so nice. 10/10 highly recommend.

Oct 14, 2022

Gladys

Stars: 5

Sep 30, 2022

Devion Goss

Stars: 5

Justin with AT&T handle my fiber for me with quickness and speed. The front office as a whole was phenomenal and speedy with my moving process etc. The service and hospitality was very exceptional as well. My leasing agent was phenomenal as well. Definitely ask for Ms Ayofini. 10/10 highly recommend this duo .

Sep 09, 2022

Manuel Sandoval

Stars: 5

Justin and esmie were great, would recommend to friends!

Aug 14, 2022

Karina Weaver

Stars: 5

I just moved in and had no problems. The only thing I would change is having more people for the front desk because it’s hard to reach them through phone or email sometimes.

Jul 18, 2022

DeAnna Garza

Stars: 4

Edgar the maintenance man is the best! We moved in 3 days ago and our AC has not been working properly. He came in and switched out our whole unit, and was very fast! Very helpful

Jul 15, 2022

Zach Perez

Stars: 5

me and my girlfriend came upon the falls and reached out. Abigail called us back so we could come in and take a tour see everything and discuss floor plans pricing and all the other small details. she was so amazing to work with and she got us into our new place under such short notice and made the whole process quick and easy. upon our 1st day moving in in our welcome folder we saw the flyer for at&t fiber and we’re happy to see that it was offered especially since my phone is already provided through at&t. i looked over the flyer and saw Justin’s name on the bottom and thought why not give a call to get some information, talking to him about the fiber and plans was so easy and i called around 8:30ish not thinking anyone would answer since it’s so late in the day. but he did and going over the rates and by him just answering so late we felt comfortable and confident going forward with at&t fiber and on tuesday we should be all set up for it in our new apartment. really has been a painless process and took so much of our stress away

Jul 09, 2022

Harold Bell

Stars: 5

Props to the maintenance team at The Falls! I have had excellent service from this team every time something fails. They are quick to respond and always willing to ensure the customer is completely satisfied with the service. Thanks guys!

Jun 08, 2022

Harold Bell

Stars: 5

Props to the maintenance team at The Falls! I have had excellent service from this team every time something fails. They are quick to respond and always willing to ensure the customer is completely satisfied with the service. Thanks Edward !

Jun 08, 2022

julian Ortegon

Stars: 5

I'm a new resident at the Falls. Very easy application and approval process my leasing agent Abigail was super friendly and helpful and it was just as easy to set up my internet with AT&T thanks to their rep Justin Hernandez

May 12, 2022

Stacy Bates

Stars: 5

The maintenance workers are all such a great team, very attentive and quick turn around time.

Apr 15, 2022

Harold

Stars: 5

Thanks to the lead maintenance man, Edward, for helping me get my vehicle back on the road. I appreciate the kind and friendly staff at The Falls.

Apr 02, 2022

Doris Adams

Stars: 5

I recently visited your property and spoke with Abby. Although I have decided to go with another property. I just want you to know that my experience with Abby was so delightful. She was just a breath of fresh air! She was knowledgeable about the property and very patient with my questions. She's a good Representative. Thank you for the assistance. She get's my 5-Star vote!

Mar 29, 2022

Robin Cerda

Stars: 5

My family and I love it here 🙂

Nov 17, 2021

Liza Adame

Stars: 4

Update: *I renewed my lease! I give them an A + on the maintenance request they are on top of it! No complaints in my end! As far as the pool goes I have yet to go in and give it a try! Currently it is closed! They had informed us it was going through some maintenance issues. But it had been opened for some time and I had seen families go in there and enjoy it. But later on we got notified by the office it had been damaged. So it has been closed. Hopefully I’ll get to enjoy the pool soon! * I moved in two months ago, and so far so good the only things are there is no pool access. The swimming pool has been closed, we moved in August and parking space. There is limited parking. We sometimes park far because parking by our apartment complex gets full quickly. And the other issue is we only get 2 permits per apartment, that is hard if we have more than two vehicles we use. And yes we can park in the visitors section but that is very limited too. It gets filled up fast as well. I wish they could add more parking spaces to us residents and add more parking lots for the visitors parking section too! It would really help! As far as maintenance goes: they are on top of it! I am happy to have had good experience so far! And when calling the office they answer, which is good! And so far they are helpful, which is a plus! I will give an update later on; maybe at my six month stay or my year.

Oct 22, 2021

Linda Izaguirre

Stars: 5

I love the pool at this community. The staff, in specific Nancy has always been so caring and attentive. Consider this place your next home.

Oct 14, 2021

Be Be

Stars: 5

Very quiet safe friendly environment with awesome structure you can find two or three bedrooms with a fitness center the pool area is awesome with a beautiful interior things to think about it when you want to look for a home to live

Sep 10, 2021

Jasmyne Rakel

Stars: 5

These apartments aren’t that great. They have little roaches. The apartment had some damages when we first moved in and weren’t fixed. They tow your car if you don’t have your parking permit and won’t do anything to help you. The trash doesn’t come everyday like they say so you basically pay for trash while taking it out yourself. Maintenance isn’t reliable.

Jul 23, 2021

Jasmyne Rakel

Stars: 5

These apartments aren’t that great. They have little roaches. The apartment had some damages when we first moved in and weren’t fixed. They tow your car if you don’t have your parking permit and won’t do anything to help you. The trash doesn’t come everyday like they say so you basically pay for trash while taking it out yourself. Maintenance isn’t reliable.

Jul 23, 2021

Ryleigh Tyler

Stars: 5

Despite what’s being said on some of the discouraging reviews I can attest to the property and the employees are very helpful. The maintenance team maintains a well kept community along with responding to service calls in an extremely timely manner. The Service Manager Edgar is very knowledgeable and his team goes the extra mile with service.

Jul 22, 2021

Ryleigh Tyler

Stars: 5

Despite what’s being said on some of the discouraging reviews I can attest to the property and the employees are very helpful. The maintenance team maintains a well kept community along with responding to service calls in an extremely timely manner. The Service Manager Edgar is very knowledgeable and his team goes the extra mile with service.

Jul 22, 2021

Kycia Asiamah

Stars: 5

Staff is super friendly and attentive. Maintenance goes above and beyond.

May 19, 2021

Sara Sanchez

Stars: 5

Great location! Easy to get where I need to go, and comfortable place to live. Maintenance gets things done fast. Office staff is always friendly and ready to help, especially the manager.

Dec 23, 2020

Marlene Mandel

Stars: 4

We’ve recently moved in and the office and maintenance have been very helpful and attentive. So far an over all easy move in and convenient located.

Dec 11, 2020

Marlene Mandel

Stars: 4

We’ve recently moved in and the office and maintenance have been very helpful and attentive. So far an over all easy move in and convenient located.

Dec 11, 2020

Isabela

Stars: 5

I've been here for 4 months so far. Place is very quiet. Nice tub size, large bedrooms and kitchen. It's been great so far

Dec 11, 2020

Vanessa

Stars: 5

My husband and I recently moved in and it has been a good experience so far. We needed to find a place last minute and they were able to get us a unit in less than a week and even had our apartment deep cleaned. Maintenance came in to fix a light issue right away as well. Hoping to continue having a great experience here!

Dec 10, 2020

Ely Gutierrez Jr

Stars: 5

Been living here over a year now just renewed the lease a couple months ago my wife and I can’t complain. The manager Aidee is always on top of things has helped us out whenever we’ve had any concerns. Good place to rent for a reasonable price.

Dec 05, 2020

Ely Gutierrez Jr

Stars: 5

Been living here over a year now just renewed the lease a couple months ago my wife and I can’t complain. The manager Aidee is always on top of things has helped us out whenever we’ve had any concerns. Good place to rent for a reasonable price.

Dec 05, 2020

Arahi Nunez

Stars: 5

Dec 04, 2020

Madeline Quiroz

Stars: 5

My boyfriend and I have recently moved in and we love it!! Nice quiet area, no complaints of any pests, maintenance has been on top of any complaints we have had and trash guys are super helpful being on time and picking up regularly. Such a great area to live in no complaints of break ins and everyone seems friendly! The floor plans are really beautiful and spacious everything works just fine and it’s so nice to hear that they take their time to repair and touch up anything that needs touching up before anyone moves in! Thank y’all for everything y’all have done for us we are going to continue to live here for the next few years!!

Dec 02, 2020

Madeline Quiroz

Stars: 5

My boyfriend and I have recently moved in and we love it!! Nice quiet area, no complaints of any pests, maintenance has been on top of any complaints we have had and trash guys are super helpful being on time and picking up regularly. Such a great area to live in no complaints of break ins and everyone seems friendly! The floor plans are really beautiful and spacious everything works just fine and it’s so nice to hear that they take their time to repair and touch up anything that needs touching up before anyone moves in! Thank y’all for everything y’all have done for us we are going to continue to live here for the next few years!!

Dec 02, 2020

Andrew Garcia

Stars: 5

Very clean and quiet neighborhood, easy access to 151,1604 and 410 for me and my family and great location to go to mall and grocery stores

Dec 02, 2020

Brittney Jackson

Stars: 4

It’s going on 3 years for me living in a one bedroom apartment . The property is quiet and clean and safe. The apartments have plenty of room. You are very close to so many restaurants, shopping centers and grocery stores. Also, there are 2 schools next to the property.

Dec 01, 2020

Brittney Jackson

Stars: 4

It’s going on 3 years for me living in a one bedroom apartment . The property is quiet and clean and safe. The apartments have plenty of room. You are very close to so many restaurants, shopping centers and grocery stores. Also, there are 2 schools next to the property.

Dec 01, 2020

Tim Salazar

Stars: 5

I have lived here for a year and a half. My entire time here has been pleasant and without any incidents. Sure there have been a few things that have needed attention by the management but that’s to be expected when you have such a huge complex. It’s unfortunate that grown adults can not be civilized or still require a sippy cup and pacifier. There are those unfortunates that live here sad to say. But for the most part I enjoy living here. My building is very quiet and neighbors very friendly. I also enjoy all the convenience of the nearby shopping and easy access to Hwy 151. The staff has always been friendly to me and responded in a timely manner to my maintenance requests. There are lots of choices when it comes to apartments in the Sea World location but I’m happy here and plan to stay here for some time.

Dec 01, 2020

Tim Salazar

Stars: 5

I have lived here for a year and a half. My entire time here has been pleasant and without any incidents. Sure there have been a few things that have needed attention by the management but that’s to be expected when you have such a huge complex. It’s unfortunate that grown adults can not be civilized or still require a sippy cup and pacifier. There are those unfortunates that live here sad to say. But for the most part I enjoy living here. My building is very quiet and neighbors very friendly. I also enjoy all the convenience of the nearby shopping and easy access to Hwy 151. The staff has always been friendly to me and responded in a timely manner to my maintenance requests. There are lots of choices when it comes to apartments in the Sea World location but I’m happy here and plan to stay here for some time.

Dec 01, 2020

Tori Kean

Stars: 5

I moved into the complex in March and I haven’t had any issues since living here! I like that I can self-serve paying my rent online to minimize contact and my attempts at communication with the office directly are answered in a timely manner.

Dec 01, 2020

Savannah Garza

Stars: 5

I just recently moved in about a few weeks ago and so far everything is good. The ladies in the office are amazing and wonderful.

Nov 30, 2020

Amy McConnell

Stars: 5

We love it here. Everyone from the employees and the neighbors are so nice. Daphne is who we worked with to get our apartment. She is very professional and got us in an apartment immediately.

Nov 30, 2020

Katherine Garza

Stars: 4

The staff is friendly and helpful. Every time I’ve emailed I’ve received a prompt response and my maintenance requests have been dealt with in a timely manner. The apartments are well kept, at least mine was. I’m on year two of living here and have had a pretty good experience so far.

Nov 30, 2020

Katherine Garza

Stars: 4

The staff is friendly and helpful. Every time I’ve emailed I’ve received a prompt response and my maintenance requests have been dealt with in a timely manner. The apartments are well kept, at least mine was. I’m on year two of living here and have had a pretty good experience so far.

Nov 30, 2020

Dana Velazquez

Stars: 5

We have been here for almost 3 years and it has been the best. Maintenance work orders get done in a timely manner and the staff is very helpful! I recommend The Falls at Westover Hills.

Nov 28, 2020

Jasmyne Rakel

Stars: 5

We’ve lived here for about a month now and all I have to say is is that it’s overall good. We have no problems with anything or anyone. Our neighbors are considerate and when and if we have a problem, Daphne, Alicia, Aidee and Darius are all great at helping us solve any problems we see. Rent is affordable, apartments are nice, the facility is great overall.

Nov 28, 2020

Louis Sanchez

Stars: 5

We recently moved here almost 3 months ago now. The staff was really helpful, our application was a little complicated but they helped us and were really friendly and and professional. We love our new home here! Parking isn’t too bad, neighbors are pretty chill, nothing crazy. All in all it’s a pretty great place to live! Would def recommend👍🏼

Nov 28, 2020

Connor Kruse

Stars: 5

Great value for great apartments!

Sep 14, 2020

V Garcia

Stars: 5

Definitely one of the best apartments I have ever lived in. The manager is great and I appreciate how she helps make our community look nice by picking up trash, no manager has ever done that. All office staff is always so helpful

Sep 14, 2020

David Munoz

Stars: 5

I recently moved out of this apartment complex but my entire time there was great! Maintenance always handles everything in a timely manner. And the property manager and the office staff always go out of their way to make sure you’re taken care of. Thank you Aidee and team for making my time at the Falls the best!

Aug 31, 2020

David Munoz

Stars: 5

I recently moved out of this apartment complex but my entire time there was great! Maintenance always handles everything in a timely manner. And the property manager and the office staff always go out of their way to make sure you’re taken care of. Thank you Aidee and team for making my time at the Falls the best!

Aug 31, 2020

Paola Vazquez

Stars: 5

I lived here for two whole years and my experience was amazing with everyone here. I felt like the staffs really cared and made it feel very safe for me. The area is amazing! This is a really beautiful place to call home, because of the people that live here and the people that work here always making everyone feel special! They are so understanding and alway try to help everyone the best way they can! 10/10 recommendations to live here!

Aug 27, 2020

Sophia Sanchez

Stars: 5

There is so much I want to say about these apartments! I’ve had the worst luck finding the perfect place to call home in SA, It took me 3 years and 3 apartment complex’s later but finally found The Falls at Westover Hills. Been living here a couple of months and I have 0 complaints. Our experience moving in was a breeze, all thanks to Daphne. She was so helpful and kind, any questions or needs have been met promptly. I highly recommend these apartments if you’re looking for a beautiful yet reasonably priced place.

Aug 08, 2020

Sophia Sanchez

Stars: 5

There is so much I want to say about these apartments! I’ve had the worst luck finding the perfect place to call home in SA, It took me 3 years and 3 apartment complex’s later but finally found The Falls at Westover Hills. Been living here a couple of months and I have 0 complaints. Our experience moving in was a breeze, all thanks to Daphne. She was so helpful and kind, any questions or needs have been met promptly. I highly recommend these apartments if you’re looking for a beautiful yet reasonably priced place.

Aug 08, 2020

Victoria Turner

Stars: 5

Best apartment complex ever... Ms. CANTINA (Tina) was for wonderful n pleasant experience I had with her. Don't need to say anymore cause there is nothing negative to say, I love it here and this is my place to call home...

May 16, 2020

Nancy White

Stars: 5

Aidee the property manager is amazing and goes beyond her job duties. She has been attentive and caring by checking on my mom since my siblings and I do not live in the area. We appreciate her so much and has made it a bit less stressful during this time that we can’t be with our mother. Greatly appreciate all she does. She has a heart of gold. Thank you so much!! 🙏🏻

Mar 31, 2020

Nancy White

Stars: 5

Aidee the property manager is amazing and goes beyond her job duties. She has been attentive and caring by checking on my mom since my siblings and I do not live in the area. We appreciate her so much and has made it a bit less stressful during this time that we can’t be with our mother. Greatly appreciate all she does. She has a heart of gold. Thank you so much!! ??

Mar 31, 2020

Nick New

Stars: 5

Move place to live with gated community. It does have a problem with finding parking when you return late at night even after they implemented parking stickers and towing enforcement. They do responded quickly to maintenance reports put in as well. The longest I've had to wait after putting one in is 2 days which compared to other complexes I've been in is really fast. They do do a really good job and everyone is really nice. They do hold packages as well at the front office for tenants as long as they do not have to be signed for which they do tell you about when you move in. The gates are finally closed now at all times of the days but for a while they were wide open for anyone to come on in. I don't know what this was for but glad it was remedied and now used. Occasionally they are open because someone ran into a gate but it is usually fixed in a day or 2 and they are back in action as usual. Overall this complex is very nice to live in and would move to another. Thank you everyone at The Falls at Westover Hills y'all have been very nice and good to us

Feb 19, 2020

Darlene Nelson

Stars: 5

Do not generally write review but the new staff of more than a year, at the Falls deserve a nod of appreciation. Katrina, the new manager at the Falls has shown on several occasions, such exceptional kindness to me. Katrina and her staff show true concern for the residents. They extend themselves to actually get to know their residents as people and families. Though always professional Katrina and the staff take individual time to really address any concern or need . They listen and they respond in a very timely manner. I must say I love visiting the office. Everyone is so friendly and helpful. I have lived here 3 years. After i became disabled my family moved in with me and we moved to the three bedroom 8n 2019. Both apartments were lovely with hardwood and crown molding. They both were in pristine condition when we moved in. Maintenance is timely, skilled and a job always well done . The grounds are kept manicured. Security is a constant visual presence and one feels very safe at the Falls . For us it is a pleasure to live here and call the Falls home. Darlene Nelson Both the two bdr and 3 are extremely spacious with lovely hardwood and crown molding. Both apartments were in pristine condition when we have moved i . The three bedroom is especially unique and beautiful. It has the feeling and lay out of a one story house with a separate kitchen, and bedrooms off their own hallwa . The main bdr is nothing short of a suite.

Feb 10, 2020

Darlene Nelson

Stars: 5

Do not generally write review but the new staff of more than a year, at the Falls deserve a nod of appreciation. Katrina, the new manager at the Falls has shown on several occasions, such exceptional kindness to me. Katrina and her staff show true concern for the residents. They extend themselves to actually get to know their residents as people and families. Though always professional Katrina and the staff take individual time to really address any concern or need . They listen and they respond in a very timely manner. I must say I love visiting the office. Everyone is so friendly and helpful. I have lived here 3 years. After i became disabled my family moved in with me and we moved to the three bedroom 8n 2019. Both apartments were lovely with hardwood and crown molding. They both were in pristine condition when we moved in. Maintenance is timely, skilled and a job always well done . The grounds are kept manicured. Security is a constant visual presence and one feels very safe at the Falls . For us it is a pleasure to live here and call the Falls home. Darlene Nelson Both the two bdr and 3 are extremely spacious with lovely hardwood and crown molding. Both apartments were in pristine condition when we have moved i . The three bedroom is especially unique and beautiful. It has the feeling and lay out of a one story house with a separate kitchen, and bedrooms off their own hallwa . The main bdr is nothing short of a suite.

Feb 10, 2020

DARLENE Ann NELSON

Stars: 5

Do not generally write review but the staff at the Falls deserve a nod of appreciation. Katrina, the manager at the Falls has shown on several occasions, such exceptional kindness to me. Katrina and her staff show true concern for the residents. They extend themselves to actually get to know their residents as people and families. Though always professional Katrina and the staff take individual time to really address any concern or need . They listen and they respond in a very timely manner. I must say I love visiting the office. Everyone is so friendly and helpful. I have lived here 3 years. After i became disabled my family moved in with me and we moved to the three bedroom. Both apartments were lovely with hardwood and crown molding. They both were in pristine condition when we moved in. Maintenance is timely, skilled and a job always well done . The grounds are kept manicured. Security is a constant visual presence and one feels very safe at the Falls . For us it is a pleasure to live here and call the Falls home. Darlene Nelson

Feb 10, 2020

JoHannah Wright

Stars: 4

Just moved in over a week ago and Ms. Cantina was great. She made sure all of my questions were answered and problems solved in a timely manner. I really appreciate having her assist me and making my move possible. Thank you again.

Jan 19, 2020

Jose Martinez

Stars: 5

(Translated by Google) I want to thank Aidee and Karina. We travel a lot for work and have lived in many cities and in many places. They are always very friendly and made us live very comfortably in our apartment in San Antonio. They are very nice and very dedicated in their work although they are tired they are never noticed because they always have a smile. (Original) Le quiero dar las gracias a Aidee y a Karina. Nosotros viajamos mucho por el trabajo y hemos vivido en muchas ciudades y en muchos lugares. Ellas siempre son muy amables y nos hicieron vivir muy a gusto en nuestro apartamento en San Antonio. Ellas son muy agradables y muy dedicadas en su trabajo aunque estén cansadas nunca se les nota porque siempre tienen una sonrisa.

Jan 17, 2020

Jose Martinez

Stars: 5

Le quiero dar las gracias a Aidee y a Karina. Nosotros viajamos mucho por el trabajo y hemos vivido en muchas ciudades y en muchos lugares. Ellas siempre son muy amables y nos hicieron vivir muy a gusto en nuestro apartamento en San Antonio. Ellas son muy agradables y muy dedicadas en su trabajo aunque estén cansadas nunca se les nota porque siempre tienen una sonrisa.

Jan 17, 2020

Carlos Calderon

Stars: 4

Jan 01, 2020

Elizabeth Charo

Stars: 5

Dec 31, 2019

Nik Ramirez

Stars: 5

Been here for a year and just signed another year! By far an amazing apartment complex. Management has been so helpful and maintenance gets to my work orders in a timely manner. Aidee & Karina are so helpful and kind every time I walk into the office. I highly recommend the Falls at Westover Hills.

Dec 27, 2019

Nik Ramirez

Stars: 5

Been here for a year and just signed another year! By far an amazing apartment complex. Management has been so helpful and maintenance gets to my work orders in a timely manner. Aidee & Karina are so helpful and kind every time I walk into the office. I highly recommend the Falls at Westover Hills.

Dec 27, 2019

Darien Baxter

Stars: 4

Dec 12, 2019

William Bembry

Stars: 5

Karina is professional, informational and attentive. She walked me through the process and was a huge help.

Dec 05, 2019

Lexus Rodriguez

Stars: 5

Victoria is super helpful! She makes you feel welcomed, and any questions you have she WILL answer them! She has a smile 24/7 and a great attitude!

Nov 27, 2019

Lynn Nash

Stars: 5

Very Ipressed with our maintenance, they came in to unclog my tub and they even cleaned it out for me!That is a huge help to me! Thank you so much for helping and taking care of my issues.

Nov 19, 2019

Arahi Nunez

Stars: 4

Nov 14, 2019

Roxana Rosalez

Stars: 5

The office staff is great helped me get in fast Karina and Victoria. Thank you so much ! I love my new Home

Nov 08, 2019

Infinity Gutierrez

Stars: 5

I have lived at these apartments for 2 years already and I honestly have had my ups and downs with the office / maintenance staff but ever since Victoria started working there things have been so much better! She sincerely knows what customer service is and means! In the little time she’s been there she’s made a huge impact and I hear about it from my neighbors too! If you’re looking to lease ask for her! She’s always willing to help!

Nov 07, 2019

Jorge Campos

Stars: 5

I have never been so impressed with how fast and efficient a maintenance staff has been. Great place to live. Great staff. Great location that makes it easy to travel anywhere in San Antonio.

Oct 25, 2019

Matt Jacobs

Stars: 5

I appreciate how quickly maintenance comes to resolve any issue I may have , they are always respectful and thorough. Work orders get responded to within the day and office is always friendly .

Oct 24, 2019

Angelica Martinez

Stars: 5

Karina Maldonado Was the one who helped me out and she was Absolutely wonderful and very nice and professional

Oct 24, 2019

Ebony Harris

Stars: 5

I have had no issues. Any matters that needed to be addressed have been addressed promptly. Its quiet, no drama and I'm glad I chose to live here.

Oct 18, 2019

David Munoz

Stars: 5

Awesome experience, the people here are so helpful and courteous. Great place to live!!! Thank you Management!

Oct 17, 2019

Michael Nieto

Stars: 5

Oct 17, 2019

Ksoari'a G

Stars: 5

Oct 17, 2019

Kyndra Graves

Stars: 5

Oct 17, 2019

Stephanie Gutierrez

Stars: 5

When we first stepped into the office when looking for a new home I was a bit nervous about the process, Aidee made it so easy for us to find the perfect apartment for our family! Communication is a big thing for me and the entire office staff has been there to support anything we need! I would really recommend living here, maintenance is also on top of things which is great!! No need to wait for 2-3 days to get things fixed, we had some minor hiccups recently & Aidee including her maintenance staff got on it right away!! We appreciate you all! Thank you

Sep 19, 2019

Stephanie Sarmiento

Stars: 5

When we first stepped into the office when looking for a new home I was a bit nervous about the process, Aidee made it so easy for us to find the perfect apartment for our family! Communication is a big thing for me and the entire office staff has been there to support anything we need! I would really recommend living here, maintenance is also on top of things which is great!! No need to wait for 2-3 days to get things fixed, we had some minor hiccups recently & Aidee including her maintenance staff got on it right away!! We appreciate you all! Thank you

Sep 19, 2019

Carlos Figueroa

Stars: 5

Sep 09, 2019

Daniel Hennis

Stars: 4

I'm going into my 3rd year here, and the parking situation has changed, but it's still not where it needs to be. People who live here now have plenty of spaces to park in, but guests have almost nowhere to park. Every time I have someone over, they leave before 9 pm to avoid getting towed. Rent is going up $50/month this year unlike last year when it went down $10.

Jul 14, 2019

Nicky Hernandez

Stars: 5

Jul 06, 2019

Douglas Daigle

Stars: 5

I have enjoyed living here! Some areas that need improvements are parking, residents keeping their breezeway area clean and free of trash, and loud barking dogs. It is an apartment and most residents are not considerate of their neighbors but that is to be expected in a community living area. The current management however is very nice and so accommodating! They are professional and very courteous to residents. I will say that parking is no different than any other apartment; it is the same anywhere, so if you know that already, then it shouldn't be a problem. The management has already done a great job clearing the way in terms of parking for current residents anyhow. If you are looking for a place to live, then remember; if you do your part as a respectable resident, and tenant, then management will do theirs and take care of your needs! Thanks!

Jul 03, 2019

Ariadna Ramirez

Stars: 4

Jul 01, 2019

Armando Garza

Stars: 4

Nice place overall! Pretty well kept up. I'd say the opportunities are parking for everyone, the gates not always working, and the fitness center needs a major overhaul.

Jun 30, 2019

MAGNOS CROWN

Stars: 4

Nice place overall! Pretty well kept up. I'd say the opportunities are parking for everyone, the gates not always working, and the fitness center needs a major overhaul.

Jun 30, 2019

Brenda Lafuente

Stars: 4

Jun 30, 2019

Luis Noriega

Stars: 5

I gave it a rate of 5 Stars because the managers and the people the custodians are very good at their job anytime anything happens we call them and they were are there right away I think these are the best apartment we have ever lived in thank you all for your service

Jun 25, 2019

عالي الحركان

Stars: 4

(Translated by Google) A wonderful and quiet complex, but the problem is that there is ambiguity on the part of the administration by not mentioning everything that may cause fines for you (Original) مجمع رائع وهاديء لكن المشكلة ان هناك غموض من الادارة بعدم ذكر كل ما قد يتسبب في غرامات عليك

Jun 23, 2019

عالي الحركان

Stars: 4

(Translated by Google) A wonderful and quiet complex, but the problem is that there is ambiguity on the part of the administration by not mentioning everything that might result in fines for you (Original) مجمع رائع وهاديء لكن المشكلة ان هناك غموض من الادارة بعدم ذكر كل ما قد يتسبب في غرامات عليك

Jun 23, 2019

roberto ubides

Stars: 5

Jun 01, 2019

Roberto Ubides-Feliciano

Stars: 5

Jun 01, 2019

KC Fo

Stars: 5

May 27, 2019

Luis Noriega

Stars: 5

May 22, 2019

Patrick Gonzales

Stars: 5

Apr 24, 2019

Juan

Stars: 5

Apr 10, 2019

Blade

Stars: 5

Apr 10, 2019

YTBS 101

Stars: 5

Apr 08, 2019

Julie Moermond

Stars: 5

Highly recommend the Falls! Best costumer service ever, very prompt with maintenance and very safe environment. Management is very proactive listening to new ideas, thanks!

Mar 24, 2019

Julie Foemmel

Stars: 5

Highly recommend the Falls! Best costumer service ever, very prompt with maintenance and very safe environment. Management is very proactive listening to new ideas, thanks!

Mar 24, 2019

Jessica Hardy

Stars: 4

I have to say that they handled my situation very timely. It was inconvenient to have my car towed from a normal parking spot but, I went in and spoke to the property manager and she handled the problem within a weeks span. This was faster than I was expecting and happy that I didn't have to hassle them about it. She kept in constant contact with me and I appreciate that.

Mar 01, 2019

Amy Walker

Stars: 5

I can’t be more proud of the new property manager and the maintenance crew! They are really turning this place around. Parking has really improved and it’s not difficult to find parking any longer. I am very happy to be a resident at The Falls. I always see maintenance patrolling the grounds picking up trash or taking care of the grounds. Whenever we have a maintenance need they come over same day or next day. Everyone in the office is super helpful and so nice. When I walk in to the office they address me by name and it makes me feel good. The apartments are nice inside and very well taken care of. My apartment is very spacious and plenty of room for 4 adults. Every once in a while they have food trucks or ice cream trucks that come in the evening. It’s a great way to meet the other residents. Keep up the great work!!

Feb 28, 2019

Heather Duffy

Stars: 5

I had a serious leak that caused mold in the master bath. Mike from the maintainace team made sure to get it done right and was so awesome in making sure it was finished timely. He made sure to get all the mold out. He is a great asset to the property and I’m very grateful for him.

Jan 03, 2019

Adriana Esparza

Stars: 5

Great Staff!

Dec 17, 2018

Angela Mojica

Stars: 5

I have lived at this complex for 7 years now and have absolutely had no issues with the office staff or maintenance!! Karina is an absolute GEM to deal with!! With apartment living there will be changes in management and maintenance but I can’t stress enough that my experience has been awesome! The maintenance team that they have now Vince, Mike, and sorry I can’t remember the young lady’s name, they are outstanding. Anytime I need something fixed it’s same day and they always follow up the next day to make sure everything is good!

Dec 14, 2018

Angela Mojica

Stars: 5

I have lived at this complex for 7 years now and have absolutely had no issues with the office staff or maintenance!! Karina is an absolute GEM to deal with!! With apartment living there will be changes in management and maintenance but I can’t stress enough that my experience has been awesome! The maintenance team that they have now Vince, Mike, and sorry I can’t remember the young lady’s name, they are outstanding. Anytime I need something fixed it’s same day and they always follow up the next day to make sure everything is good!

Dec 14, 2018

Matthew Favella

Stars: 5

The best Manager that I know is Miss Mary she would help you with anything you need. @Susan Mendez If you don’t likr parking in the street maybe you should pay extra money for carport just like I do I got three of them I never have to worry about parking 🤣🤣 suck to be you or anyone else!!

Dec 08, 2018

Matthew Favella

Stars: 5

The best Manager that I know is Miss Mary she would help you with anything you need. @Susan Mendez If you don’t likr parking in the street maybe you should pay extra money for carport just like I do I got three of them I never have to worry about parking ?? suck to be you or anyone else!!

Dec 08, 2018

Fabian Carrillo

Stars: 4

Dec 05, 2018

MICHAEL LLANAS II

Stars: 5

Dec 04, 2018

Richard Atchoe

Stars: 5

Oct 28, 2018

Frances Martinez

Stars: 5

Jessica was my leasing agent an she saw so so helpful she went over an beyond for me an my family we love her we we not able to rent there but I wanted to let y'all no the girls in the office ate so amazing especially Jessica I wish my experience wouldn't have broken the lease I had 5 years ago because I would have loved to be here Jess did all she could... Thank you Jessica

Oct 25, 2018

Isabella Atchoe

Stars: 4

Oct 17, 2018

Steven Serrato

Stars: 5

Oct 15, 2018

Arnora Murrell

Stars: 5

Oct 15, 2018

george norris

Stars: 4

We have had zero issues here, it's peaceful, the management are really nice and punctual with any work orders or issues, close to shopping and recreation, I would most definitely recommend the FALLS.

Oct 15, 2018

Claudia Segovia

Stars: 4

So far I’ve enjoyed my time at the Falls, from the moment I’ve walked in the ladies at the office have been so sweet and helpful, love Jessica! They’re always communicating to the tenants through email and quick to respond calls! I love the floor plan it’s so spacious and well taken care of. The location is awesome and the price is one of the best in the area and not bad at all for the quality. The maintenance team is great and gets working quickly whether it be a leak or to replace a key. I think is true parking can be difficult especially if you work late and I’ve had to park outside the complex multiple times but it’s not that bad and there are covered parking and garages available for rent which is understandable because they have so many tenants. Although, I believe people bring a lot of visitors in on the weekends because it gets so packed. Update 12/18: I had two leaks in my bedroom on the wall/ceiling the first week I moved in that was looked at twice by the maintenance man and not taken care of. I had to email the manager at the time to have something done and she said they never heard about it. Apparently, a roofing company came and fixed it and I have not had any more leaks but they left the water damage on the wall and could build mold. I've called a few times over the past few months and no one has come to do anything about it. I love the complex, price, and location but don't feel taken care of with this issue that has been going on for 4 months now. I am very happy that the parking is taken care of, we all have stickers now. But if anyone is looking to move here I would like to give my honest opinion on my experience here so far.

Oct 13, 2018

Claudia Segovia

Stars: 5

So far I’ve enjoyed my time at the Falls, from the moment I’ve walked in the ladies at the office have been so sweet and helpful, love Jessica! They’re always communicating to the tenants through email and quick to respond calls! I love the floor plan it’s so spacious and well taken care of. The location is awesome and the price is one of the best in the area and not bad at all for the quality. The maintenance team is great and gets working quickly whether it be a leak or to replace a key. I think is true parking can be difficult especially if you work late and I’ve had to park outside the complex multiple times but it’s not that bad and there are covered parking and garages available for rent which is understandable because they have so many tenants. Although, I believe people bring a lot of visitors in on the weekends because it gets so packed.

Oct 13, 2018

世界のたけちゃん

Stars: 5

アメリカにいた時に住んでいたのですが日本では考えられないようなアメリカンなアパートでした。 近くにSea Worldもあって退屈はしません。 近くに151もあるので交通の便も良いです。

Sep 14, 2018

KID The TEXAN

Stars: 5

(Translated by Google) Although I lived there when I was in the US it was an American apartment that I could not think of in Japan. There is also Sea World nearby, so I will not be bored. Because there are 151 near, convenience of transportation is also good. (Original) アメリカにいた時に住んでいたのですが日本では考えられないようなアメリカンなアパートでした。 近くにSea Worldもあって退屈はしません。 近くに151もあるので交通の便も良いです。

Sep 14, 2018

まんたけちゃん

Stars: 5

(Translated by Google) When I was in America, I lived in an American apartment that would be unimaginable in Japan. With Sea World nearby, you won't be bored. There is also 151 nearby, so transportation is also good. (Original) アメリカにいた時に住んでいたのですが日本では考えられないようなアメリカンなアパートでした。 近くにSea Worldもあって退屈はしません。 近くに151もあるので交通の便も良いです。

Sep 14, 2018

walid ghalleb

Stars: 4

I wrote a bad a review but they addressed the issue quickly, I want to thank the maintenance man Roland Rendon for coming over and fixing the Ac and apologized for not coming earlier in the week.

Sep 03, 2018

Salvador Arreola

Stars: 5

Mike L. did a great and awesome job in Fixing and cleaning our AC. Very respectful and courteous. Excellent Performance. Thank you Very much. Salvador Arreola Apartment #19102

Aug 29, 2018

Mal Ten

Stars: 5

Mike L. did a great and awesome job in Fixing and cleaning our AC. Very respectful and courteous. Excellent Performance. Thank you Very much. Salvador Arreola Apartment #19102

Aug 29, 2018

john allsup

Stars: 5

I live at the West over Hills Apartments. Lately It's been really hot inside, when I called they sent up Mike L. to take a look at the problem. He arrived right on time and greeted me with a big smile and had great customer service skills. He turned my A/C off and informed me it would take a while to fix this problem. He went downstairs to trouble shoot what was wrong with our A/C, he found out that our compressor was bad. He spent a long time in the heat down stairs taking out our old compressor and putting a new one in. He never stopped and finished it. When he was done it looked like he just got out of the pool downstairs, had that same smile and thanked me for calling this in. Mike is a true professional and knows what he is doing. About 15 mins after turning our A/C back on the temp stared to drop. It was at 82 Degrees now its 73! For the past few nights we have been sleeping in 82 degree heat in our apartment at midnight all the way through to the A.M. Mike thank you for fixing this problem. I hope we don't have a lot of things break but if we do we want you to greet us at the door, we know it will get done right and you will leave with a smile! This apartment complex is lucky to have you right here!

Aug 21, 2018

ROLAND FERNANDEZ

Stars: 5

GIRLS IN OFFICE SUPER NICE TRY REAL HARD TO HELP OUT I wanted a 3 bedroom they did get me one !!! been here since a m c took over an tabitha has made me a happy resident guys always fix things really fast great place

Aug 21, 2018

Gabriel Badea

Stars: 5

I live here since 2015. Today, Mike in maintenance saved me again with some AC problems (103 outside). Over the last several months this is at least the third time when he came in late in the day to take care of one problem or another that I had. Great young man, knowledgeable and also very polite and considerate. Keep up the good work.

Aug 17, 2018

karen harris

Stars: 5

I just moved here from Ohio 2 months ago. Until I find a house, I found The Falls Apartments. It's a really nice place. My grandkids come over all the time to this big huge swimming pool they have. As soon as I moved in, one of the maintenance guys Mike L, was so nice in helping with swapping out my broken tv with a new one I had to buy from best buy, ( I live on the 2nd floor). Today Mike also helped me with a floor lamp that was damaged in my move. He fixed it for me. It was a blessing that I found Mike. And he wouldn't even take any money! Now that's a blessing!

Aug 11, 2018

Lynn S.

Stars: 5

Monday morning I called the office to let them know my AC was not cooling. I came home from work and maintenance showed up and fixed it immediately! Thank you for the great service!!!

Jul 27, 2018

Briana Martinez

Stars: 5

Jul 26, 2018

Jay Love

Stars: 5

Great place... neighbor is a Trump Supporter like me.. #Trump2020

Jul 25, 2018

David Honer

Stars: 4

Jul 24, 2018

Jake Suarez

Stars: 5

Jul 23, 2018

Pablo Soto

Stars: 4

Great size off apartment for the price only bother is the smell of dog 💩.

Jul 20, 2018

Daniel Hennis

Stars: 4

Jul 16, 2018

Tabatha Simmons

Stars: 5

Jul 14, 2018

Sandra Ramos

Stars: 5

Jul 12, 2018

Mark Perry

Stars: 5

I have been living in the falls apt.for nearly two years.The management team is excellent,the ladies in the office are very professional and attentive to residents concerns.Even recently I had an issue and was upset and taking it out on the management here,but the staff remained very professional and polite and took care of my maint.issues in a very short time this team gets a five star.

Jul 11, 2018

Jedediah Tyree

Stars: 5

Jul 11, 2018

Lack Jarew

Stars: 4

Tabitha has done a good job considering the hand she was dealt. Overall the place is good but some parts are sketchy at night especially in the back corner that borders the property to the east, no lighting and tags everywhere. Aside from my annoying neighbors upstairs who bang their feet all all hours( not Tab’s fault) this has been a good year for us. Based on my experience I would do it again and maint is very quick and professional when problems arise.

Jul 11, 2018

Mr Stachio

Stars: 4

Tabitha has done a good job considering the hand she was dealt. Overall the place is good but some parts are sketchy at night especially in the back corner that borders the property to the east, no lighting and tags everywhere. Aside from my annoying neighbors upstairs who bang their feet all all hours( not Tab’s fault) this has been a good year for us. Based on my experience I would do it again and maint is very quick and professional when problems arise.

Jul 11, 2018

Samantha Guerrero

Stars: 5

Great office staff and the property manager is also the best, very friendly and listens to any concerns! Also responds quickly to maintenance requests!

Jul 11, 2018

Becky Cavazos

Stars: 5

I always loved living at the falls, if I ever had to go back to an apartment complex it would be the falls at Westover Hills, they have absolutely everything I need in a home 🏡 💕 they are beautiful and have great staff as well, Thank you Tabitha and Karina! 😊 😊 😊

Jul 11, 2018

Julia Arroyo

Stars: 4

Jul 11, 2018

Matthew Favella

Stars: 5

Jul 11, 2018

Matthew Favella

Stars: 5

The best Manager that I know is Miss Mary she would help you with anything you need. @Susan Mendez If you don’t likr parking in the street maybe you should pay extra money for carport just like I do I got three of them I never have to worry about parking 🤣🤣 suck to be you or anyone else!!

Jul 11, 2018

Debbie Siwert

Stars: 5

Moved in last month. I am very happy here. 😊

Jul 08, 2018

Debbie Sloan

Stars: 5

Moved in last month. I am very happy here. 😊

Jul 08, 2018

Pete Alvarez

Stars: 5

Tabitha is the best, pleasure working with her.. love the place and location

Apr 26, 2018

Greg Jones

Stars: 5

Never had no problems living here. I have lived here for 5 yrs and I'm happy to rate them a 5 star community.

Apr 10, 2018

Valerie Cortinas

Stars: 5

Great customer service along with a well kept community.

Apr 09, 2018

Gabriel Falcon

Stars: 5

Apr 08, 2018

Ernest Rivas

Stars: 5

Loved living here.new management is great

Apr 06, 2018

Roger Gonzales

Stars: 5

Apr 06, 2018

ivanelle g

Stars: 5

My husband I love living here! The office staff is great and the Maintenance team is beyond awesome. Any issues I’ve incurred which aren’t many have been addressed and taken care of the same day or less than 24hrs! The grounds are beautiful and always clean. I definitely recommend this place.

Apr 04, 2018

NOISE IS COLOR

Stars: 5

Apr 03, 2018

MICHAEL LLANAS II

Stars: 5

Apr 03, 2018

Veronica Ramirez

Stars: 5

Apr 03, 2018

Mathew Parker

Stars: 5

I been living here almost three years, I love my home. The rooms are spacious and I have new appliances. My Ac went out and the maintenance had it up and running within a couple hours. The ladies in the office are always very helpful, I wont be leaving anytime soon.

Apr 02, 2018

Jorden R.

Stars: 5

Recently moved into these apartments and have to say the experience was great. The office staff made the process a wonderful experience. Thank you and...

Mar 31, 2018

Rudy X Zuniga

Stars: 5

Corine and Corwin were very helpful! They answered all my questions and made me feel at home!

Mar 02, 2018

Dean Eastman

Stars: 5

My family and I move around quite a bit and this had been by far the best place we've ever stayed. I also want to throw a shout out to Corrine who has made this place feel like home!

Mar 02, 2018

Chris S.

Stars: 5

Had to travel for work and stayed with a friend for a few weeks. Coming from SoCal and dealing with the high prices, entitled neighbors, TRAFFIC!!! and...

Nov 16, 2017

Jonie Payne

Stars: 4

I have lived here for 3 months now and i can say that this complex is amazing. I love the floor plan the staff is always very nice and helps with anything that i need. Maintenance is on top of everything and get things done. I have nothing but good things to say about these apartments.

Nov 06, 2017

Graveyrd 1991

Stars: 5

Like the apartments would definitely go back for another lease! Maintenance is very good on work orders!

Sep 21, 2017

Andreas M

Stars: 5

Like the apartments would definitely go back for another lease! Maintenance is very good on work orders!

Sep 21, 2017

Richard Puente

Stars: 5

I was in the area looking for a new apartment and the ladies in the office were really helpful. I have something on my background that I didn't know I still had. When I get it cleaned up, I'll come back.

Sep 19, 2017

邱德丞

Stars: 4

Sep 06, 2017

Michael Padilla

Stars: 5

I have lived here since December of 2016 and I love it. The office staff (Patricia, Justine, and Amanda) are very friendly and will do anything they can to accommodate your needs. They will go above and beyond to make you feel at ease. Maintenance has been very quick when I have needed something worked on. I don't have anything bad to say about this property.

Aug 13, 2017

Jocelyn Castillo

Stars: 4

Mar 13, 2017

None Ya

Stars: 5

The issues with the community that I read, are all from the previous management. The new team in the office is so helpful, and they've really improved the place. All the issues that were here before have either been fixed, or seriously addressed. I have been at lots of communities in the Westover Hills area, and The Falls is by far the best, since they took over. They're all kind, competent and really get stuff done for me, and my neighbors. Plus, they've done tons of give aways and parties. Believe me, the quality of customer service they give, plus the price and location, just can't be beat. I know some of these other reviews can be really off putting, but give the new Roscoe people a chance. It's so worth it!

Dec 23, 2016

Joshua Longoria

Stars: 5

Been here for about a couple years. Nice place, good neighbors and great staff. Always super friendly and helpful. The friendly office staff coupled with the great maintenance staff is amazing. They are quick and responsive!!!!! I came home from work one day with the office about to close and my A/C was out and they came up right away and fixed it ASAP. Nice place to live and good location with lots around. Great amenities and awesome pool!!!!!!!!!!!!!!!!!

Aug 05, 2016

Rita M.

Stars: 4

Settle in because there is a bit to read. My family has been here for about 6 months. We've been blessed to not have as many headaches as others, but understand that any of that can change in a heartbeat. Not all of the complaints we see or hear are about the management office. Sometimes there are residents (or visitors) who do not follow the rules set for the apartment complex, which causes disruptions. On another note, the parking situation is difficult as many have stated. My family went ahead and purchased reserved covered parking on day 1 since there were so many complaints about it. For rainy and hail storm days, it would be best to just pay the extra up front and be protected as much as possible. Garages are much more in cost, but some people are very glad they have one after these last few storms. :) Both ground debris and neighbor disruption complaints sometimes exist as with many apartment complexes in San Antonio. One reason that you may see dog poop on the ground from time-to-time (and it is not everywhere) is NOT necessarily because of the lack of management cleaning it up. Let me be very clear with this. I am fair to whomever deserves it, whether it be residents, visitors, management, or maintenance. Those who have animals are supposed to clean up after their own animals. If by any chance the apartment community runs out of doggie bags during your walk, you alone are still responsible for cleaning up after your own animal. Simply take some old Walmart/H-E-B plastic bags with you and you're set. The same reasoning applies to changing your child's diaper or cleaning up messy spills in the house: you always find a way to do so because it is necessary and "it was on your watch". As for neighbor complaints, yes, you may sometimes have to talk to you neighbor. Now, not every apartment complex has this problem so do not let this scare you away. The truth is that sometimes people do not know that they are a disturbance to you. If you kindly talk to them and explain what is taking place, this could solve the problem for you (or at least minimize it). If that does not work, file a complaint with the front office and do a follow-up on the situation. If you're still not satisfied, call the police. You have a right just as anyone else to peace around your environment. Oh, let's the touch the security guard. I have seen a police cruiser (or Texas Lawman Security) quite a few times patrolling the premises. One police officer CANNOT capture every single detail of a robbery or any other noise disturbance that takes place. He or she is still working the job as assigned. This is my unbiased opinion in total. My family has had a few bumps here and there but most things have been worked out along the way because we handled them right away. Others, we have just learned to let roll off the shoulder because they are not worth bursting a blood vessel.

May 15, 2016

Mark Salas

Stars: 4

May 14, 2016

J Villa

Stars: 5

jokes and jokes

Oct 20, 2015

Addison Vang

Stars: 4

It was a nice place. But there is one complaint i have to make. At the afternoon, there wasnt a lot of parking and it made my mom and dad angry. They have to park far away. So it was a 1-2 minute guilt trip to get to our apartment.

Sep 12, 2015

JoAnna Chapa

Stars: 4

My apartment is beautiful and I haven't experienced any problems after living here for just over a year.

Nov 24, 2014

Kristin Davis

Stars: 5

love the management staff and the clean property! everytime i walk into the office they great me by name and ask about my dog and work. the pool is clean and quiet. there are a lot of military families in this apartment complex which makes me feel very comfortable living alone. there is plenty of parking for myself and any guests. many of my coworkers live here too and wouldnt live anywhere else!

Jul 31, 2013

Verified Resident

Stars: 5

Oct 01, 2011

Verified Resident

Stars: 5

you pay for which is excellent service, beautiful gated community, safety, and quiet living.

Jul 23, 2011

Brandi King

Stars: 4

Jul 07, 2011